Ariston Appliance Repair in Davenport & Cale Green

What does error code 909 mean on an Ariston heat pump?

Error code 909 on an Ariston heat pump (Nimbus series) indicates a heat pump OMT sensor error or the fan is off while the heat pump is on. Switch off the heat pump and contact a qualified heat pump installer to diagnose the fan and sensor fault.

What does error code 611 mean on an Ariston boiler?

Error code 611 on an Ariston boiler indicates a fan malfunction. The fan is essential for safe removal of combustion gases. Do not use the boiler. If you smell gas or fumes, do not operate any switches, ventilate the area if safe to do so, leave the property and call the Gas Emergency line from outside. Contact a Gas Safe registered engineer to check and replace the fan if necessary.

What does error code 706 or 707 mean on an Ariston boiler?

Error codes 706 or 707 on an Ariston boiler (Evo models with multi-zone heating) indicate overheating in zone 2 or zone 3 respectively. Switch off the boiler and allow it to cool down. Check that radiator valves in the affected zone are open. Contact a Gas Safe registered engineer to investigate the temperature control fault.

What does error code 202 mean on an Ariston boiler?

Error code 202 on an Ariston boiler (Clas HE Evo, E-Combi Evo, E-System Evo models) indicates the secondary bottom storage temperature probe has an open or short circuit. Switch off the boiler and contact a Gas Safe registered engineer to inspect and replace the temperature sensor.

What does error code 802 mean on an Ariston boiler?

Error code 802 on an Ariston boiler indicates the automatic combustion calibration has failed. This is a combustion-related fault. Do not use the boiler. If you smell gas or fumes, do not operate any switches, ventilate the area if safe to do so, leave the property and call the Gas Emergency line from outside. Contact a Gas Safe registered engineer to check the combustion settings and gas valve.

What maintenance does my Ariston unvented cylinder require?

The temperature and pressure relief valve should be manually operated at least once a month to check it moves freely and is not blocked by limescale. Annual inspection by a qualified G3-certified engineer is recommended to check the expansion vessel, immersion heater, and all safety devices. Keep records of all maintenance for warranty purposes.

Do I need annual servicing to maintain my Ariston boiler warranty?

Yes, annual servicing by a Gas Safe registered engineer is typically required to maintain your Ariston boiler warranty. The boiler must also be installed by a Gas Safe registered engineer and registered with Ariston within the specified timeframe, usually 30 days of installation. Keep all service records as proof of maintenance.

How do I set up the Ariston NET app to control my boiler?

Download the Ariston NET app and create an account. On your boiler, access the User Menu and navigate to Connectivity Settings to enable Wi-Fi. Press the Wi-Fi button on the boiler to start the connection procedure. In the app, select your Wi-Fi network and enter your password. The app will guide you through naming your product and completing setup. Your network must use 2.4 GHz frequency.

How do I contact Ariston technical support in the UK?

For technical support and installation assistance, consult your product documentation for customer service details. Your installer or a qualified engineer can also provide guidance on technical issues.

Can I remove the temperature and pressure relief valve from my Ariston unvented cylinder?

No, the temperature and pressure relief valve must never be removed under any circumstances. This is a critical safety device that prevents dangerous pressure buildup. No other valve should be fitted between the cold water combination valve and the cylinder. Tampering with safety devices is illegal and extremely dangerous.