Keston Appliance Repair in Edgeley

What does error E52 mean on a Keston Qudos boiler?

Error E52 on a Keston Qudos boiler indicates flue overheat. This requires a service reset and professional inspection. Contact a Gas Safe registered engineer immediately.

What does error E24 mean on a Keston C36 boiler?

Error E24 on a Keston C36 boiler indicates water pressure has been lost four times in 24 hours, suggesting a possible leak. Check around radiators and pipework for signs of water and contact a heating engineer to locate and repair any leaks.

What does error E03 mean on a Keston C36 boiler?

Error E03 on a Keston C36 boiler indicates boiler overheat. Allow the boiler to cool down, check that radiator valves are open and the pump is running. Contact a qualified engineer to investigate potential blockages and pump operation.

What does error E02 mean on a Keston Qudos boiler?

Error E02 on a Keston Qudos boiler indicates ignition failure after five attempts. If you smell gas, do not operate any switches or appliances, ventilate the area if safe to do so, evacuate the property, and call the gas emergency services from outside. Otherwise, check that gas supply is on, the flue terminal is clear, and the condensate pipe is not blocked. Try resetting the boiler. If the fault persists, contact a Gas Safe registered engineer.

What does error E37 mean on a Keston C36 boiler?

Error E37 on a Keston C36 boiler indicates low water pressure. Use the filling loop to repressurise the system to approximately 1.2 bar. If pressure drops repeatedly, check for leaks and contact an engineer.

What are the flue clearance requirements for a Keston boiler?

Flue terminals must be positioned at least 300mm from windows, doors, or other openings. They must be at least 600mm above flat roofs, 75mm below guttering, and maintain 2 metres above ground level where possible. A terminal guard is required if the 2-metre height cannot be achieved. Only a Gas Safe registered engineer should install or modify boiler flues.

How do I thaw a frozen condensate pipe on my Keston boiler?

Locate the condensate pipe, a white or grey plastic pipe running from the boiler through an external wall. Pour tepid water (not boiling) over the frozen section, or apply a hot water bottle around the pipe. Work from the top downwards. After thawing, press the restart button on the boiler.

How do I repressurise my Keston boiler?

Turn off the boiler and allow it to cool for at least an hour. Locate the external filling loop beneath the boiler. Attach the filling loop, open both valves slowly, and watch the pressure gauge until it reaches 1.0 to 1.5 bar. Close both valves, then remove and store the filling loop.

How do I adjust the hot water temperature on my Keston combi boiler?

On Keston combi boilers, the domestic hot water temperature is adjusted using the hot water temperature knob on the control panel. The temperature can be set between approximately 40 and 65 degrees Celsius. A setting of 50 to 55 degrees is recommended for safety, as this prevents scalding while being hot enough to prevent bacterial growth.

What is checked during a Keston boiler service?

A Gas Safe engineer will inspect for corrosion and leaks, check the flame burns blue, examine flue terminals and seals, test gas pressure and flow settings, check the expansion vessel pressure, clean the burners, and inspect all key components for wear. The boiler is also tested operationally.